Technology Support Center
The Technology Support Center assists all members of the University with their technology questions and requests.
Multi-factor Authentication (MFA) adds an additional layer of security to your account by requiring two forms of authentication. Manage your MFA at .
For support, please call 570-941-4357 (HELP), enter a ticket in Royal IT Support () or email techsupport@scranton.edu.
Regular Hours of Operation
Fall Academic Readiness Weeks 2026 (August 9 - August 28)
Monday - Thursday: 8:00AM to 7:00PM
Friday: 8:00AM to 5:00PM
Saturday: 10:00AM to 4:00PM
Sunday: Noon to 6:00PM
Regular Fall 2026 Hours (August 31 - December 12)
Monday - Thursday: 8:00AM to 10:00PM
Friday: 8:00AM to 5:00PM
Saturday: 10:00AM to 4:00PM
Sunday: Noon to 6:00PM
Closed Dates
Monday, September 7, 2026 - Labor Day
Saturday, October 10 - Monday, October 12, 2026 - Fall Break
Thursday, November 26 - Sunday, November 29, 2026 - Thanksgiving
Sunday, December 13
Saturday, December 19
Sunday, December 20
Thursday, December 24, 2026 - Sunday, January 3, 2027 - Christmas/New Year's Holiday Break
Special Hours of Operation
Royal Welcome Weekend (August 29 - August 30)
Saturday, August 29: 9:00AM to 5:00PM
Sunday, August 30: Noon to 8:00PM
End of Term Hours (December 13 - December 23, 2026)
Sunday, December 13: Closed
Monday, December 14: 8:00AM to 10:00PM
Tuesday, December 15 - Friday, December 18: 8:00AM to 5:00PM
Saturday, December 19 - Sunday, December 20: Closed
Monday, December 21 - Wednesday, December 23: 8:00AM to 5:00PM
Services
- Get setup with accounts, email and access
- Connect to Wi-Fi and campus systems
- Use the technology you need for classes or work
- Fix tech issues that get in the way of learning or productivity
- Feel confident in using campus technology
Borrow Equipment
Contact the Technology Support Center for more information on our loaner equipment, such as video projectors, laptop computers, TVs, VCRs, DVDs, document cameras, screens and video camcorders.
Loaner equipment can be reserved by submitting a (from the menu select the Learning, Collaboration & E-mail category, then the Event Technology Equipment & Support service).
Employment
The Technology Support Center employs Students Consultants and Student Supervisors throughout the year to provide technical support and to troubleshoot technology related problems for the University community via telephone, walk-up, in classrooms and at special events.
We encourage interested students to fill out applications. You will be contacted to set up an interview. This is a great opportunity for students to gain valuable experience, meet and work directly with other students, faculty and staff. Training will be provided.
If you are interested in applying for the TSC Student Consultant position, please review the job responsibilities and qualifications. Fill out an .